01
Happy customers, silent Google
Your customers loved their stay, appointment, or meal. But once they leave, the rest of their day takes over. Satisfied customers rarely think to post, while unhappy people go straight to Google.
Reputation on Autopilot
Build the 5-star reputationyour hard work deserves.
Happy customers leave your doors every single day, but life gets in the way and they forget to post a review. ReviewSheaf sends a warm, personal note on WhatsApp while the experience is fresh — helping you collect authentic Google reviews, while catching any concerns privately before they become public.
Industries
- Hotels
- Clinics
- Restaurants
- Salons
Why great businesses struggle with Google reviews
02
No time to chase people down
You and your team are already wearing five hats. Manually texting or asking people for reviews is awkward, inconsistent, and forgotten the moment it gets busy.
03
Competitors winning on stars, not quality
New customers choose a competitor down the street simply because they have more reviews on Google Maps — even when your service and care are far better.
The Power of Reviews
Your Google reputation decides your next customer
Online reviews are the single most influential factor in where people choose to stay, dine, or book an appointment.
93%
Read reviews first
93% of consumers read online reviews before choosing a local business or booking a service.
88%
Trust reviews like friends
Customers trust authentic Google reviews as much as a direct recommendation from a close friend.
#1
Google Maps ranking factor
Review volume, recency, and average rating are the primary signals Google uses to rank local businesses.
5×
Higher WhatsApp response
Customers are over 5 times more likely to reply and leave a review on WhatsApp than via SMS or email.
What you can run after a visit
Eight parts of the reputation acceleration loop, in the order a visit moves through them. Pick one to see it live.
Bring customers in
Ask after the visit
Route the answer
See what happened
Printable QR standees & counter cards
Generate and print custom counter standees, keycard inserts, and table tents paired with direct-booking voucher codes for on-premise review capture at checkout.
The scenes above use realistic sample names and metrics.
Review Collection Funnel
Dedicated review landing page. Direct Google redirection.
Guests first open your branded review page to rate their stay and share private feedback with your team. They can then publish directly to Google with a single tap.
Zero gating or suppression. All guests have open, direct access to post publicly on Google.
Photo templates
Their name, on a photo of your team
A plain text request is one message in the chat. A photo template places the customer’s name on your team photo, then sends that picture with the ask. You can send both, and read image against text.
Plain text
Hi Ananya, thanks for visiting today. How was it?
Rate your visitName on the team photo
Hi Ananya, thanks for visiting today. How was it?
Image and text, side by side
- Image40 sent18 opened
- Text40 sent11 opened
Sample data
Reactivation
Write to people who visited before
A reactivation campaign reaches customers already on your list. You can send a follow-up if they do not reply, and read that campaign apart from the asks that go out after a new visit.
- Past customersPeople already saved on your list, not only the visit that just ended.
- A follow-upOne more message when there is no reply.
- Separate analyticsThose sends are listed on their own, so you can read that campaign by itself.
How it works
01
Connect
Add your WhatsApp Business number and your Google review link.
02
Bring customers in
A checkout webhook, Zapier, Cloudbeds, a CSV, or a QR standee.
03
Ask and route
Send the request. Smart Gate opens Google for a 4 or 5, and a private note for a 1, 2, or 3.
Read what came back
A score for the last 30 days, themes in the review text, who on the team was mentioned, alerts when something needs a reply, and a draft you post yourself.
Reputation score
One score out of 100 for the last 30 days. It is built from rating, volume, sentiment, replies, speed, and how fast private feedback is handled.
74/100
- Rating80
- Volume62
- Sentiment77
- Replies70
- Speed68
- Feedback SLA84
Sample data
Where customers come from
Customers arrive from a checkout, a file, or a card on the counter. The ask leaves on WhatsApp or by email. A high rating opens your Google review link. A name here is not a partnership.
Customers come in from
ReviewSheaf
Checkout webhook
Posted to your address
Your billing or property system posts a new customer to the address in your workspace, with its key.
The ask goes out on
A high rating opens
QR standee
A card for the counter
Print a standee from the app. The code opens the same page as the message, for someone standing in front of you.
Your business
Five gold stars
Scan to share feedback
Thank you
Scan to share your feedback
Sample data. Not a scannable code.
Questions, answered plainly
In India, promotional SMS is filtered by the telecom operators, and a lot of it never arrives. WhatsApp is where customers already read messages, so the ask goes there first. Email is the backup when that is the better channel for someone.
Set the ask up once.
Connect your WhatsApp number and your Google review link. Bring customers in. The request goes out, and the rating is routed.